Privacy Policy

This is the internet privacy policy for www.massagepeoplelondon.co.uk and www.themassagepeople.org, and the mobile app “The Massage People”.
This mobile app is the property of Sovereign Leads Ltd. We take the privacy of all visitors to this Website very seriously and therefore set out in this privacy and cookies policy our position regarding certain privacy matters and the use of cookies on this Website.
This policy covers all data that is shared by a visitor with us whether directly via www.massagepeoplelondon.co.uk/www.themassagepeople.org or email.
This policy been created by the internet marketing experts at Surge Digital on our behalf, and is occasionally updated by us so we suggest you re-review from time to time.
This policy provides an explanation as to what happens to any personal data that you share with us, or that we collect from you either directly via this Website or via email.
Certain businesses are required under the data protection act to have a data controller. For the purpose of the Data Protection Act 1998 our data can be contacted via email at legal@massagepeoplelondon.co.uk

1. Information we collect

In operating our mobile app we may collect and process the following data about you:

• 1.1 Details of your visits to our website/app and the resources that you access including, but not limited to, traffic data, location data, weblog statistics and other communication data.
• 1.2 Information that you provide by filling in forms on our website/app, such as when you register to receive information such as a newsletter or contact us via the contact us page.
• 1.3 Your name, address, post code, email address and contact number if you sign up to our membership rewards program.

2. Use of cookies On occasion,

we may gather information about your computer for our services, and to provide statistical information regarding the use of our website/app to our advertisers.
Such information will not identify you personally, it is statistical data about our visitors and their use of our site. This statistical data does not identify any personal details whatsoever. It is used by us to analyse how visitors interact with the website/app so that we can continue to develop and improve this website/app.
We may gather information about your general Internet use by using a cookie file that is downloaded to your computer. Where used, these cookies are downloaded to your computer automatically. This cookie file is stored on the hard drive of your computer as cookies contain information that is transferred to your computer’s hard drive. They help us to improve our website/app and the service that we provide to you.
All computers can decline cookies. This can be done by activating the setting on your browser which enables you to decline the cookies. Please note that should you choose to decline cookies, you may be unable to access particular areas of our website/app.
Any advertising featured on this website/app may also incorporate cookies, over which we have no control. Such cookies (if used) would be downloaded once you click on advertisements on our website/app. For more information on cookies you can read the guidance at All About Cookies.

3. Use of your information

The information that we collect and store relating to you is primarily used to enable us to provide our services to you. In addition, we may use the information for the following purposes:

• 3.1 To provide you with information requested from us relating to our products or services and to provide information on other products which we feel may be of interest to you if you have consented to receive such information.
• 3.2 To meet our contractual commitments to you.
• 3.3 To notify you about any changes to our website or app, such as improvements or service/product changes, that may affect our service.
• 3.4 If you are an existing customer, we may contact you with information about goods and services similar to those which were the subject of a previous sale to you.
• 3.5 If you are a new customer, we will only contact when you have provided consent and only by those means you provided consent for.
• 3.6 Please be advised that we do not reveal information about identifiable individuals to advertisers.

4. Storing your personal data

• 4.1 We may transfer data that we collect from you to locations outside of the European Economic area for processing and storing. In addition, it may be processed by staff operating outside the European Economic area who work for us or for one of our suppliers. For example, such staff may be engaged in the processing and concluding of your order, the processing of your payment details and the provision of support services. By submitting your personal data, you agree to this transfer, storing or processing. We will take all reasonable steps to make sure that your data is treated securely and in agreement with this privacy policy.
• 4.2 Data that is provided to us is stored on our secure servers. Details relating to any transactions entered into via our site will be encrypted to ensure its safety.
• 4.3 The transmission of information via the internet is not completely secure and therefore we cannot guarantee the security of data sent to us electronically and the transmission of such data is entirely at your own risk. Where we have given you (or where you have chosen) a password so that you can access certain areas of our site, you are responsible for keeping this password confidential.

5. Disclosing your information

• 5.1 We will never disclose your information to any third part for advertising purposes
• 5.2 Where we sell any or all of our business and/or our assets to a third party.
• 5.3 Where we are legally required to disclose your information.
• 5.4 To assist fraud protection and minimise credit risk.

6. Third party links

You might find links to third party websites on our website/app. These websites should have their own privacy policies which you should check. We do not accept any responsibility or liability for their policies whatsoever as we have no control over them.

7. Access to information

The Data Protection Act 1998 gives you the right to access the information that we hold about you. Please note that any demand for access may be subject to payment of a fee of £10 which covers our costs in providing you with the information requested. Should you wish to receive details that we hold about you please contact us using the contact details below.

8. Contacting us

We welcome any queries, comments or requests you may have regarding this policy please do not hesitate to contact us at legal@massagepeoplelondon.co.uk
If you would prefer to write to us then our contact address is:
The Massage People,
Railview Lofts, 19c Commercial Road, Eastbourne, East Sussex BN21 3XE