What if my therapist cancels or does not show up?

While we do our best to avoid cancellations, sometimes unforeseen events may occur. If your therapist cancels or is unable to show up, we will inform you as soon as possible and offer a replacement therapist or reschedule the session at no extra cost. If neither option works for you, you can choose to receive a full refund.

Top articles

What should I prepare for my massage?
How do I pay for the service?
What is your refund policy?
How are your therapists qualified and vetted?
When will I receive my loyalty stamps?
Can I contact my therapist directly?

Get 10% Off

Download the app and get 10% off your first massage. Signing up is fast, simple and easy. So go on, treat yourself!