Exploring the Link Between Massage and Immune Health
Introduction A strong immune system is essential for protecting the body against illnesses and infections. While a balanced diet, exercise, and adequate sleep are well-known strategies for maintaining immune health, massage therapy is an often-overlooked tool that offers significant immune-boosting benefits. By reducing stress, improving circulation, and stimulating the lymphatic system, massage supports the body’s […]
How is my booking confirmed?
Once you complete your booking through our app or website, you will receive an email confirmation with your booking details. The booking will also then be available under your ‘upcoming bookings’ page of the app. This page gives you booking options like ‘contact my therapist’ and ‘cancel my booking’ among others.
Does treatment time include set up and pack down?
Yes, your treatment time accounts for the duration needed for your therapist to set up any necessary equipment and carry out essential hygiene procedures. It also includes the time required to pack everything away safely and hygienically once the session is complete. However, therapists can do this very quickly and will often work extra time […]
Is there a minimum booking time?
Yes, the minimum booking time for a massage session is 60 minutes. This ensures that you receive a full therapeutic experience, allowing our therapists to provide a high-quality treatment. If you would like a longer session, we also offer 90-minute and 120-minute options.
What if my therapist cancels or does not show up?
While we do our best to avoid cancellations, sometimes unforeseen events may occur. If your therapist cancels or is unable to show up, we will inform you as soon as possible and offer a replacement therapist or reschedule the session at no extra cost. If neither option works for you, you can choose to receive […]
What if my therapist is late?
We understand that your time is valuable, and punctuality is a priority for us. If your therapist is running late due to unforeseen circumstances, you will be notified immediately. You can choose to wait for the therapist or reschedule your appointment without any additional charges. If the delay is significant, you are entitled to a […]
What happens if I need to change the therapist or time slot after booking?
If you need to change your therapist or time slot, you can easily modify your booking through our app or by contacting our customer service team. Whether or not we can accomodate your request depends on therapist availability but we always do everything we can to help out.
Managing Winter Aches and Pains with Massage
Introduction Winter can be a challenging season for many, especially when it comes to managing physical discomfort. Cold weather often exacerbates joint stiffness, muscle tension, and general aches and pains. For those looking to combat the discomforts of winter, massage therapy offers an effective solution. From improving circulation to easing tension, massage can provide much-needed […]
How far in advance should I book my session?
Our service is designed to be on-demand, meaning a therapist can often be at your door within 60 minutes of booking. However, this depends on therapist availability, which may vary based on your location and the time of day. For the best experience, we recommend planning your booking at least 24 hours in advance. This […]
Can I Choose a Specific Therapist?
Yes, you can absolutely choose a specific therapist when booking a massage with us. During the booking process, you’ll be presented with profiles of therapists available in your area. Each profile includes a detailed bio highlighting the therapist’s experience, qualifications, and specialties. This allows you to gain insights into their expertise, whether you’re looking for […]