Customer FAQs & Guides

Once you complete your booking through our app or website, you will receive an email confirmation with your booking details.

Yes, your treatment time accounts for the duration needed for your therapist to set up any necessary equipment and carry

Yes, the minimum booking time for a massage session is 60 minutes. This ensures that you receive a full therapeutic

While we do our best to avoid cancellations, sometimes unforeseen events may occur. If your therapist cancels or is unable

We understand that your time is valuable, and punctuality is a priority for us. If your therapist is running late

If you need to change your therapist or time slot, you can easily modify your booking through our app or

Our service is designed to be on-demand, meaning a therapist can often be at your door within 60 minutes of

Yes, you can absolutely choose a specific therapist when booking a massage with us. During the booking process, you’ll be

Booking a massage with us is quick and straightforward, whether you choose to use our website or mobile app. We

Clear a space where the therapist can set up the massage table comfortably. This area should be quiet, private, and