How we vet our therapists
Our Screening Process
Background Screening
The detail
INTERVIEW PROCESS
The detail
Certifcation Checks
The detail
qualified hand-picked professionals
MEET SOME OF OUR THERAPISTS
Fairer Rates
Of what you pay that goes to the therapist. The best rate in the London.
Need Help?
FAQs
Are therapists supported or do they work fully autonomously?
Our therapists are supported by us on a constant base. We have a dedicated therapist support team who are at their disposal at all times.
What hygiene measures do therapists take?
Our mobile therapists have to meet our high standards of hygiene at all times. This includes things like thoroughly washing their hands before and after treatments and sanitizing their treatment tables as well.
Do therapists pay commission on tips?
No. You can tip your therapist via the app at any time after your treatment and 100% of it will go to them.
How do we maintain high standards?
Thanks to our screening process, complaints about techniques, hygiene, and professionalism are pretty rare. But when we do get one, we’re on it immediately. We share feedback and suggest ways to improve but if we find after that our standards still aren’t being met after that, we can deactivate a therapist’s account. We also monitor therapist reviews to make sure they’re maintaining a high average rating.
Is background checking regular or once-off?
We regularly re-check therapists insurance policies and DBS checks.
