How we vet our therapists

Our Screening Process

Background Screening

Every therapist on our platform must provide a valid DBS (criminal background) check and regularly update it.

The detail

The DBS check is essentially a criminal record check. DBS also maintains the Adults’ and Children’s Barred Lists, and makes considered decisions as to whether an individual should be included on one or both of these lists and barred from engaging in regulated activity.
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INTERVIEW PROCESS

We take the time to interview each therapist and get to know more about them before they can work on our platform.

The detail

While a therapist's qualifications and DBS check are vitally important, we feel it's still good practice to interview each therapist and get to know them a bit first as well. This helps us decide whether we think they're a good fit with us and our values.
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Certifcation Checks

We verify all therapist qualifications and also require them to provide a valid cetificate of insurance.

The detail

Our therapist's are required to provide evidence of their qualifications before they can offer certain treatments. They must also provide a valid insurance cert and update it regularly. For example, once the policy has lapsed a new certificate must be provided.
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qualified hand-picked professionals

MEET SOME OF OUR THERAPISTS

Livia
Divine
Thiana
Christine

Fairer Rates

Of what you pay that goes to the therapist. The best rate in the London.

Need Help?

FAQs

Our therapists are supported by us on a constant base. We have a dedicated therapist support team who are at their disposal at all times.

Our mobile therapists have to meet our high standards of hygiene at all times. This includes things like thoroughly washing their hands before and after treatments and sanitizing their treatment tables as well.

No. You can tip your therapist via the app at any time after your treatment and 100% of it will go to them.

Thanks to our screening process, complaints about techniques, hygiene, and professionalism are pretty rare. But when we do get one, we’re on it immediately. We share feedback and suggest ways to improve but if we find after that our standards still aren’t being met after that, we can deactivate a therapist’s account. We also monitor therapist reviews to make sure they’re maintaining a high average rating.

We regularly re-check therapists insurance policies and DBS checks.

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